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Except if you opt-out or for disputes relating to your or Forever 21's intellectual property (such as trademarks, trade dress, domain names, trade secrets, copyrights and patents) (“Excluded Disputes”), you agree that all disputes between you and Forever 21 (whether or not such dispute involves a third party) with regard to your relationship with Forever 21, including without limitation disputes related to this Returns and Exchanges Policy, your use of the Site, purchase of products, and/or rights of privacy and/or publicity, will be resolved by binding, individual arbitration under the American Arbitration Association's rules for arbitration of consumer-related disputes and you and Forever 21 hereby expressly waive trial by jury. As an alternative, you may bring your claim in your local "small claims" court, if permitted by that small claims court's rules and as long as such matter is only pending in that court. You may bring claims only on your own behalf. Neither you nor Forever 21 will participate in a class action or class-wide arbitration for any claims covered by this agreement. You also agree not to participate in claims brought in a private attorney general or representative capacity, or consolidated claims involving another person's account, if Forever 21 is a party to the proceeding. This dispute resolution provision will be governed by the Federal Arbitration Act. In the event the American Arbitration Association is unwilling or unable to set a hearing date within one hundred and sixty (160) days of filing the case, then either Forever 21 or you can elect to have the arbitration administered instead by the Judicial Arbitration and Mediation Services. Judgment on the award rendered by the arbitrator may be entered in any court having competent jurisdiction. Any provision of applicable law notwithstanding, the arbitrator will not have authority to award damages, remedies or awards that conflict with this Returns and Exchanges Policy, or the website Terms of Use.
IN STORES: Damaged, defective, or the wrong item(s) may be returned to any Forever 21, XXI, For Love 21, F21 Red, or Forever 21 “$10 and Under” location within the United States for an exchange or refund. You must provide your order receipt / invoice and the form of payment used to make the purchase. Refunds will be issued in the original form of payment, except for online purchases made using PayPal.At this time, all store returns of online purchases using PayPal are valid for exchange or store credit only. The refund amount will include the amount paid by you after any discount or reward was applied to the returned item(s) plus any original shipping charge paid by you.
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Got a V-neckline going on? Whether you opt for a pendant or choker, this style begs for a little décolletage decoration. A thin chain with a simple pendant, like a locket, is an elegant way to accessorize, while pearls (single- or double-stranded) are always a classic choice. If you're going for a more decadent look, a crystal choker or statement necklace with matching earrings could be the perfect combo.
PERFECT fit and comfort level. Very soft and is more off-white / cream colored that it appeared in the listing on my computer screen. My computer screen made it look VERY WHITE. That worked out perfectly since I ordered gloves that looked the same on my screen but completely matched this shawl since they showed up being off-white / cream colored as well. This is a GREAT PRICE for the great quality that it has. I would recommend this item to others every day of the week. It was for a costume and everyone loved it.
Your new best friend, you’ll love them all year round. From mini skirts to maxi skirts, we’ve got a style to suit every hemline. Take it to new heights with short skirts and denim skirts or channel your inner boho with maxi skirts in soft, floaty fabrics. Play it cool with denim skirts or work it in pencil skirts that can take you from the office to the dance floor. Show off your curves in all the right places with our figure-hugging tube skirts in a flattering bodycon fit. Keep these on high rotation in your wardrobe.

You must provide your order invoice and the form of payment used to make the purchase when returning merchandise to a store. You may return your merchandise to any Forever 21, XXI, For Love 21, F21 Red, or Forever 21 “$10 and Under” location within the United States. Refunds for online purchases returned in store will be issued in the original form of payment, except for online purchases made using PayPal. At this time, all store returns of online purchases using PayPal are valid for exchange or store credit only. Please allow 1-2 billing cycles for the credit to appear on your statement.
We, Forever 21, Inc., Forever 21 Global B.V., and our U.S. and European affiliates (collectively, "Forever 21") value our customers and visitors to our websites and respect your concerns about the privacy of your personal data and data security. Our Privacy and Security Policy (the "Privacy Policy") is intended to inform you about the collection and use of your personal data when using our websites and provide you with a safe and secure experience in fashion, style and shopping.
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