Cosmetics may be returned if gently used, with the original packaging, and with the original receipt. All other returned or exchanged items must be unwashed, unworn, and undamaged, with all tags attached. Food items, sale merchandise, clearance items, and gift cards / e-gift cards are all final sale items and cannot be returned or exchanged, unless required by law.
Your new best friend, you’ll love them all year round. From mini skirts to maxi skirts, we’ve got a style to suit every hemline. Take it to new heights with short skirts and denim skirts or channel your inner boho with maxi skirts in soft, floaty fabrics. Play it cool with denim skirts or work it in pencil skirts that can take you from the office to the dance floor. Show off your curves in all the right places with our figure-hugging tube skirts in a flattering bodycon fit. Keep these on high rotation in your wardrobe.

You must provide your order invoice and the form of payment used to make the purchase when returning merchandise to a store. You may return your merchandise to any Forever 21, XXI, For Love 21, F21 Red, or Forever 21 “$10 and Under” location within the United States. Refunds for online purchases returned in store will be issued in the original form of payment, except for online purchases made using PayPal. At this time, all store returns of online purchases using PayPal are valid for exchange or store credit only. Please allow 1-2 billing cycles for the credit to appear on your statement.

In this Privacy Policy, the terms “Forever 21,” “we,” and “us” refers to Forever 21, Inc. and its respective subsidiaries and affiliated companies. The term “your device" refers to any computer, tablet, smart phone or other device you are using to access our websites or to operate the Forever 21 mobile applications. Websites that are owned and operated by Forever 21 may contain links to websites that are owned and operated by other companies. This Statement does not apply to websites and services that are owned and operated by third parties.
By subscribing to our program, you confirm that you are the current subscriber and/or customary user of the mobile number registered and authorized to incur any message or data charges that may be charged by your mobile carrier. You are strictly prohibited from registering a mobile number that is not your own. If we discover that any information provided in connection with your subscription is false or inaccurate, we may suspend or terminate your access to the program at any time. You understand that you do not have to sign up for this program in order to make any purchases (in-store or online), and your consent is not a condition of any purchase with FOREVER 21. Your participation in our alerts program is completely voluntary.
Information Provided When You Shop at Our Stores. When you shop at one of our stores, we may collect Personal Information that you voluntarily provide to us before or after you make a purchase in connection with marketing activities such as signing up to our newsletter. During your purchase, we may collect the following information that allows us to process your transaction:
Should you receive damaged, defective, or the wrong item(s), please return the merchandise to our Online Returns address above within 30 days from the ship date. The refund amount will include the amount paid by you after any discount or reward was applied to the returned item(s) plus any original shipping charge paid by you and the return shipping costs ONLY if a copy of the shipping receipt is attached to the return form. We recommend using a carrier service that provides tracking. Please note: only standard carrier services will be refunded
Receive 50% off select outerwear, jackets, sweater, and cold weather accessories at Forever21.com and participating Forever 21 locations from December 25, 2018 at 12:00am PST to December 31, 2018 at 11:59pm PST. Valid online only on items tagged “50% Off”. While supplies last. Offer cannot be combined with any other coupons, discounts, offers, or promotions. Offer not valid on the purchase of gift cards, applicable taxes, Non-Forever 21 branded items, Core Basics, Red Deals, discounted, promotional or sale items. Items are final sale and are not eligible for refund or exchange. Offer is not transferable and not valid for cash or cash equivalent. No adjustments on previous purchases. Nothing stated herein will affect customers' legal rights. Forever 21 reserves the right to modify or cancel this promotion at any time without notice. See participating stores or visit https://www.forever21.com/us/shop/catalog/category/f21/promo-winter-50-off for more details.
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